Running a chain of six pharmacies with a virtual head office meant that iPoS gave us control of our business and the ability to maintain prices and analyse retail OTC sales for some of our larger branches. We have now been running iPoS for four years and are pleased to also be an early adopter of Victoria-OS.
Using Victoria-OS has saved the time of our members and head office staff as it has simplified the process of setting suppliers for the month. EPoS Logic have been extremely supportive and attentive and they have listened to and acted upon the feedback from our head office staff and our members to develop the system in a manner that meets our needs.
Managing spend on pharmaceuticals has always been an important part of our business. Victoria-OS, through its ability to specify first choice suppliers and then cascade to any number of suppliers in a controlled order, has not only helped us manage this; we estimate that it has helped us improve our gross profit (GP) by almost 3% beyond our previous efforts. The system has not only helped us increase spend on PIs and control where we source generics, it has also saved invaluable time for staff in the pharmacy by not having to try to source items when in short supply. We no longer have to spend time checking supplier invoices at the pharmacies to find where we have purchased from the wrong supplier as the software enforces staff compliance to the rules set.
Our group of pharmacies use Victoria-OS to really simplify the ordering of dispensary lines and maximise adherence to the Edinpharm monthly tender. Compliance to both generic and PI price lists has reached new heights since adoption of the system and margin has improved as a result. The ability for us to set up our own warehouse as a supplier on the system and have our stores place orders against it has been the icing on the cake. Victoria-OS has really helped us run our buying operation the way we would like.”